Rich Mercedes Return & Exchange Policy
We want you to love what you wear. If your purchase isn't the right fit, eligible items may be returned within 21 days of delivery for store credit. Size exchanges may be available depending on inventory.
To qualify for a return or exchange, items must be:
• Unworn, unwashed, and unaltered
• In original condition with tags attached
• Returned in original packaging
Once your return is received and inspected, store credit will be issued for the value of the item. Refunds are not offered.
Customers are responsible for return shipping costs for standard returns. If you receive an incorrect or defective item, please contact us so we can assist with the return and applicable shipping costs.
Original shipping charges are non-refundable unless the return is due to an error on our part.
Final Sale Items
The following items are final sale and not eligible for return or exchange:
• Promotional items
• Limited releases
• Discounted items
• Pre-orders
• Signature Drops
Return Requests
To initiate a return or request a size exchange, please contact us at support@richmercedes.com within 21 days of delivery with your order number and reason for the request.
Returns sent without approval may not be accepted.